Privacy Policy 

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At Canyoningcr Adventures, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This policy outlines the types of information we collect, how we use it, and your rights regarding your data. Our goal is to provide a safe and trustworthy experience for all our clients and website visitors.​

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1. Information Collection

We collect personal information to facilitate bookings, improve our services, and provide a seamless user experience. The types of data we may collect include:

• Personal Identification Information: Name, email address, phone number, age, and other relevant details to book and personalize your tour.

• Payment Information: For processing reservations, we collect necessary payment details via secure channels. We do not store credit card information.

• Communication Data: Messages, inquiries, and feedback through email, phone, or WhatsApp for customer service and support.

• Technical Data: Information such as IP address, browser type, and device information when visiting our website to improve user experience and enhance website security.​

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2. Use of Information

Canyoningcr Adventures uses collected data for the following purposes:

• Booking and Payment Processing: To confirm and manage your bookings and communicate important tour details.

• Customer Service: To respond to inquiries, provide assistance, and improve the quality of our services.

• Marketing: With consent, we may send promotional content, offers, and updates about Canyoningcr Adventures events or tours. You can opt-out at any time.

• Website and Service Improvements: Technical data helps us understand how our website is used and improve its performance.​

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3. Information Sharing

We do not sell, rent, or trade your personal information. However, we may share it with third-party service providers solely to facilitate our services, such as:

• Payment Processors: For handling transactions.

• Photography Services: To deliver photos taken during your tour.

• Legal Requirements: We may disclose information if required by law, such as to comply with a legal process or protect the safety of our clients.

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4. Data Security

We implement security measures to protect your personal information. Access to your data is limited to authorized personnel only, and we use secure servers and encryption methods where applicable.